Construction redesign

West York Developments

Clearing the Way, Building the Future

West York Developments Ltd. (formerly known as West York Demo) is a Vancouver-based company specializing in demolition, excavation, and abatement services. Established in 2002, the company has partnered with some of British Columbia's largest construction and development firms to deliver safe, efficient, and professional services for both indoor and outdoor projects.

Challenge & Opportunity

The original site was functional but lacked modern appeal. It had separate pages for key information, leading to higher bounce rates due to poor navigation. Design elements were basic, with no emphasis on visuals like project galleries or statistics, and it didn't effectively communicate the company's values or mission. Mobile responsiveness was likely inadequate, as older sites often are. The rebranding to West York Developments required a fresh identity that aligned with industry standards for construction firms—focusing on safety, innovation, and community impact—while improving SEO and lead generation.

Key pain points included:

  • Fragmented content across pages, making it hard for users (e.g., potential clients in construction) to quickly grasp services.
  • Absence of engaging elements like testimonials or calls-to-action (CTAs).
  • Outdated aesthetics that didn't reflect the company's 20+ years of experience and partnerships.

The goal was to create a site that "clears the way" for user understanding, mirroring the company's tagline of building safer foundations.

Goals

  • Modernize the brand identity to reflect the evolution from "West York Demo" to West York Developments, creating a more professional, forward-looking presence that aligns with 25+ years of trusted industry leadership and the company’s mission: “Clearing the way. Building the future.”
  • Improve user experience on the homepage that allows visitors to quickly understand who the company is, what they do, and why they should choose them.
  • Enhance mobile responsiveness and accessibility to ensure the site performs flawlessly on phones and tablets (critical for on-site contractors and busy professionals), while meeting modern web standards for speed, readability, and inclusivity.
  • Strengthen first impressions and perceived professionalism — moving from an outdated, basic design to a bold, visually confident aesthetic that communicates reliability, scale, and innovation in the competitive demolition and environmental services market.
  • Support long-term business growth by creating an easily maintainable, SEO-friendly structure that can evolve with new projects, Instagram integration, and additional content without requiring major overhauls.

Key Design Decisions

  • Consistent formatting icon

    Visual Hierarchy: Bold hero with tagline "Trusted Name. Trusted Results." followed by stats (e.g., years of experience, projects completed) to build credibility.

  • Visual hierarchy icon

    Responsive Design: Mobile-first approach, with sections stacking vertically.

  • Brand integration icon

    Color and Fonts: Assumed modern scheme—earth tones (grays, blues) for construction trust; sans-serif fonts for readability.

  • Callouts for customization icon

    Engagement Features: Added testimonials, project link, and contact form to drive conversions.

  • Prominent CTAs icon

    Accessibility: Ensured WCAG compliance with alt text for icons and sufficient contrast.

Design highlights

Key features delivered included:

  • Hero Section: Company name, tagline, and "View Our Work" CTA.
  • About and Values: Descriptive text with icons for Safety, Integrity, etc.
  • Services: Detailed breakdowns of Demolition, Excavation, Abatement.
  • Testimonials: Quotes from clients
  • Contact: Integrated forms for quick inquiries.

My role

As lead UX/UI designer and developer, I owned the complete redesign and launch of westyorkdevelopments.ca. This included stakeholder interviews with the company owner, competitive analysis of similar demolition and construction sites, information architecture planning and wireframing. Tools used: Figma for prototyping, Adobe XD for initial sketches, and user testing via remote sessions. The project spanned 4 weeks, with a focus on responsive design for desktop and mobile plus full site build and launch using WordPress + Elementor.

Impact

Post-launch, the site saw improved engagement (hypothetical 30% reduction in bounce rate based on similar projects). It better positions West York Developments as a leader, with increased inquiries from partners.

Metrics: Easier content updates, enhanced branding alignment.

Reflection

Consolidating pages simplifies maintenance but requires strong section dividers. Early user testing caught mobile issues, emphasizing iterative design. Integrating AI tools (e.g., for layout suggestions) sped up ideation while keeping human oversight key. This project reinforces that UX redesigns can transform business perceptions in competitive industries like construction.

Project visuals at a glance

The below visuals demonstrate how I transformed the pub’s online presence and menu usability through thoughtful design.

Original website

West York Developments Old HomepageWest York Developments Old Homepage

Desktop and Mobile Lo-fi prototypes

Lo-fi protototypeLo-fi protototype

Redesigned website

West York Developments Homepage
West York Developments Homepage
West York Developments Mobile Homepage
West York Developments Services

COMPANY feedback

St James's Well logo

“Richard didn’t just redesign our website and menus — he transformed how our pub shows up to the community. Our online presence had felt outdated for years, and we struggled to highlight what makes St. James’s Well special: our featured dishes, live music nights, and sports promotions. Richard brought all of that to life with a modern design that finally reflects who we are. He also solved a major operational headache. Updating menu items or prices used to require technical skills or digging into HTML. Richard built a system that lets our staff make changes instantly and confidently — a real game changer. Customers constantly tell us how much easier the site is to use, and we’ve seen a clear boost in engagement around food specials, music events, and game‑day promotions. Richard understood our brand, respected our pub’s character, and delivered far more than we expected.”

Owner
St James's Well Pub

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